Click & Collect

Enterprise eCommerce Solution

Click & Collect

eCommerce has become a vital part of the omnichannel retail environment, and with customers looking to receive ordered items with shorter and shorter turnaround times you need a solution that connects your online orders and your high street stores. With the M-Netics Retail Click & Collect module from Peak Technologies, you can embrace a true multichannel mix, enabling you to track web orders, receive & put away goods, notify customers, track handovers and much more.

Click & Collect is a multifaceted module that will truly connect both sides of your business, enabling your staff to reabsorb uncollected orders back into your stock and ensure your business can focus on its critical business operations.

Leverage the omnichannel features of Click & Collect, including:

  • Receive incoming parcels
  • Put away to location
  • SMS or email notifications to customer
  • Package retrieval
  • Handover & signature capture
  • ‘On My Way’ click through
  • Non-collection & returns handling
  • Shopping bag storage
  • Best-selling items
  • Sales history information

Contactless Click & Collect

The coronavirus pandemic has impacted every facet of our lives, and that includes how we serve customers & fulfil orders in the retail space. As the retail sector begins to reopen on the high street, you’re going to need a fully realised contactless alternative to your normal Click & Collect process.

Introduced as part of the existing M-Netics Retail software solution, Contactless Click & Collect enables your retail organisation to customise the parcel handover process with automatic customer alerts, specified external pickup locations and more. With Contactless Click & Collect from Peak Technologies, you can strengthen your omnichannel operations in the face of new shopping habits while maintaining health & safety protocols such as social distancing.

When paired with a feature-rich and cost-effective device, such as Zebra TC21/TC26, your retail operations will be further enhanced with a dynamic Click & Collect software solution.

Zebra TC21 & iM2 Retail from Peak-Ryzex

Benefits of going Contactless

Handover process

Broaden the capabilities of your Click & Collect setup by offering the ability to select external handover locations.

Smart workflows

Track parcels from arrival in-store and on-site storage to tracking the process all the way to collection.

Built-in security

Generate unique security passwords to ensure parcels are collected by the correct designated customer.

Part of M-Netics Retail

Contactless Click & Collect forms part of the market-leading M-Netics Retail software solution.

Leverage Enterprise Click & Collect Functionality And More With M-Netics Retail

Articles Related to M-Netics Retail

M-Netics Retail Click & Collect Solution

Peak-Ryzex was brought in by the retailer to implement new software and MC55A mobile computers from Zebra Technologies to manage increased demand for storing and locating orders with multiple parcels at busy times of the year, such as Christmas.

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M-Netics Retail Solution Overview

Download the M-Netics Retail Data Sheet to learn more

Click & Collect

Contact Peak Technologies today to discuss how we can deliver a Click & Collect solution direct into your organisation.

01249 659000

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Peak-Ryzex is now
Peak Technologies

The last few months have been incredibly exciting for our organization.  In early April, we changed ownership to Sole Source Capital, an experienced private equity company focused on the industrial services market and committed to our growth. With Sole Source’s support, we have added tremendous capabilities, resources, and industry expertise to the Peak portfolio through the acquisition of three companies in the last 60 days. 

Along with these exciting developments comes a renewed sense of commitment and purpose. To celebrate this exciting new chapter, we wanted to use this opportunity to reflect on our past, while looking forward to the future.  We are extremely pleased to announce that we have changed our company name to Peak Technologies Ltd. 

For many of our long-time customers, this is a return to the company name that had been in place since our founding in 1981.  When we merged with Ryzex in 2011, we combined our names to symbolize the union of two industry leaders.  But over the last few years, we have become ONE Peak, added additional capabilities, battled through a pandemic together, and feel that the time is now to re-brand the company as we look forward to the future. 

For additional information on the company name change, click here.

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M-Netics is part of the Peak Technologies group of companies.

The M-Netics software solutions have now been integrated into the Peak Technologies solutions portfolio.

Peak Technologies COVID-19 Response

Peak Technologies Leaders are actively monitoring the global Coronavirus (COVID-19) crisis and are executing plans to reduce the potential impact of COVID-19 on our organization. Our first priority – now and always – is the health and safety of our employees, customers, supply chain partners, and the communities in which we operate. We believe it is critical to do our part to help reduce the transmission of COVID-19. While the situation is ever-changing, we are committed to taking responsible actions and will continue to provide updates as there are new developments.

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